Leading and Managing Vendor Relations Training Courses -

Leading and Managing Vendor Relations

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Why Attend

In business, relations and profitability go hand in hand. Having the right vendors on board and achieving the ideal relationship with them can spell the difference between good and great performance levels. In this course, we describe the spectrum of business relationships and discuss how vendor profiles can be developed to improve each relationship. We then list the different go-to-market strategies and discuss how they can be used to integrate vendor relations. Finally, we highlight the leadership and communication skills that are necessary to leverage the full extent of vendor relations.

Course Methodology

This course uses a variety of exercises, case studies, questionnaires and videos.

Course Objectives

By the end of the course, participants will be able to:

Evaluate vendor profiles for fit with organizational needs and direction
Practice vendor integration techniques to support strategic purchasing objectives
Manage vendor performance to ensure continuous improvement of offerings
Apply winning go-to-market strategies to support internal capabilities
Utilize essential soft skills to improve vendor relationship outcomes

Target Audience

Purchasing and supply chain professionals involved in supply management, vendor relations, sourcing, buying, expediting and vendor evaluation as well as personnel involved in the purchasing process.

Target Competencies

Vendor selection
Vendor integration
Vendor performance management
Sourcing strategies
Leadership
Communication

Associations

Chartered Institute of Logistics and Transport (CILT): Gulf institute is an Approved Training Provider (ATP) in the region for the Chartered Institute of Logistics and Transport (CILT). Established in 1919, CILT is the world’s leading supply chain, logistics and transport professional body with over 33,000 members across the globe. CILT seeks to add value to individual and corporate members by enhancing their knowledge, careers, and businesses by setting, supporting and delivering professional standards and education in the fields of logistics, transport and supply chain. By attending Gulf institute’s CILT accredited courses, participants can earn CPD units as well as attain modular unit award courses that can be combined for international certification

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2019 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

2020 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

Fees

Per participant - 2020

USD 4,800

Fees + VAT as applicable

Tax Registration Number : 100239834300003

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Course Outline

Vendor validation process
- Words of wisdom on managing vendor relationships
- Sources for gathering information
- Vendor status
- prequalification questionnaires
- Vendor risk assessments
- Sustainable vendor relations
- Triple bottom line
  - Economic success
  - Social development
  - Environmental sustainability
Vendor development and integration
- Vendor development
- Vendor diversity programs
- Supplier certification
- Electronic Data Interchange (EDI)
- Partnering typologies
Managing vendor performance
- Vendor performance objectives
- Performance targets
- Continuous improvement initiatives
- Service level agreements
Go-to-market strategies
- Purchasing strategy matrix
- Six sourcing strategies
  - Volume concentration
  - Best price evaluation
  - Global sourcing
  - Product specification improvement
  - Joint process improvement
  - Relationship restructuring
- Group buying and bulk pricing
- Just-in-Time (JIT) buying
Soft skills and vendor relations etiquette
- Effective communication as a pillar for success
- Application of leadership and management skills in vendor relations
- Cialdini’s six powerful persuasion techniques
  - Reciprocation technique
  - Authority technique
  - Social proof technique
  - Commitment technique
  - Liking technique
  - Scarcity technique
- Vendor relations etiquette
- Communicating with foreign vendors

Procurement and Supply Chain Management

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