Preparation for ASQ Certified Manager of Quality/Organizational Excellence Training Courses -

Preparation for ASQ Certified Manager of Quality/Organizational Excellence

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Why Attend

Become the quality expert for your organization. The Certified Manager of Quality/Organizational Excellence (CMQ/OE) professional is ready to make the right quality-related decisions at any level of the organization. This is a certification exam preparation or refresher course and is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights both multiple choice and constructed response sample questions.

Course Methodology

This course targets those planning to sit for the Certified Quality Manager exam. However, the topics are covered sufficiently so that people with little advanced knowledge of the concepts can master them with practice.

Each topic is presented in a practical, easy-to-follow manner that emphasizes the practical application of the tools covered. Participants will be given the opportunity to practice tools during the course and with optional homework exercises. A comprehensive manual, designed as an exam reference book, is provided to each attendee, reviewing exam topics and several sample exams.

Course Objectives

By the end of the course, participants will be able to:

Review the body of knowledge in preparation for the ASQ CMQ/OE examination
Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts
Explain, through discussions, the main concepts in each of the BOK elements
Refine their thinking approach in preparation for the ‘constructed response’ section of the examination
Practice sample tests

Target Audience

Individuals who desire to reinforce their skills, knowledge, and capacity to understand the CMQ/OE body of knowledge in preparation for taking the ASQ Certified Manager of Quality/Organizational Excellence examination.

Target Competencies

Quality improvement and management
Problem-solving
Leadership and team building
Strategy development and deployment
Process management
Measurement: assessment and metrics
Training and development
Communication
Project management
Quality system and quality models

Note

Pre-course assignments are an essential part of this course, and attendees are expected to complete the assignments before the start of the class. This course is a refresher, and due to time limitations, it is not intended to cover all the components of the Body of Knowledge (BOK) in great depth. The 'Certified Manager of Quality/Organizational Excellence' book will be used as the reference handbook for training and will be provided to participants on the first day.

There is NO exam at the end of the course. The actual ASQ exam will be arranged directly by the participant with ASQ, who will advise them of dates and locations. For more information, please visit:
www.asq.org.

ASQ RU: 2.4

This course does not constitute nor imply the successful passing of the Certified Manager of Quality/ Organizational Excellence examination.

Associations

American Society for Quality (ASQ): Gulf institute is an approved training provider in the region for the American Society for Quality (ASQ), the world leading authority on quality. With more than 100,000 members worldwide, ASQ advances learning, quality improvement and knowledge exchange to improve business results and create better workplaces and communities. Gulf institute’s association with ASQ is indicative of our joint commitment to support ASQ in its mission in this region. We cover topics on several quality-related topics such as six sigma green belts, lean principles and preparation for the certified Manager of Quality/ Organization Excellence.

Visit Website Check the Courses

MPC certified courses by Meirc Training and Consulting are designed for those willing to challenge themselves and go the extra distance. Participants who fully attend an MPC course and successfully complete the test on the last day, will receive a Meirc Professional Certificate (MPC), in addition to the one they receive for attendance. MPC certificates are regionally recognized and can be quite valuable when applying for more senior roles within the organization or outside.

List of Certified Courses

2019 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

2020 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

Fees

Per participant - 2020

USD 5,100

Fees + VAT as applicable

Tax Registration Number : 100239834300003

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Course Outline

Introduction: Course Materials, Practice Questions, and Bloom’s Taxonomy
- Body of knowledge, preparation tips, and suggestions for more effective test-taking
Organizational Leadership, Team Strategy Development, and Deployment
- Leadership styles
- Teams and team-building techniques
- Change management
Strategic Plan Development and Deployment
- Strategic planning models
- Business environment analysis
- Strategic plan deployment
- Organizational performance measurement
Management Elements and Methods
- Principles of management
- Management theories, styles, and tools
- Human resources management
- Financial management
- Risk management
- Communication skills and abilities
- Project management
- Project documentation
- Quality system
- ISO and other third-party standards
- Other quality methodologies
- Quality philosophies
Quality and Process Management Tools
- The seven classic quality tools
- Mapping the process
- Analyzing the process
- Innovation and creativity tools
- Lean tools
- Theory of Constraints (TOC)
- Basic statistical use
- Statistical analysis
- Process capability
- Qualitative assessment
Customer-focused Organizations
- Customer identification and segmentation
- Internal and external customers
- Customer needs and the voice of the customer
- Customer satisfaction and loyalty
- Basic customer service principles
Supply Chain Management
- Supplier selection and communications
- Supplier performance and improvement
- Supplier certification, partnerships, and alliances
Training and Development
- Training needs analysis and plans
- Training material design and delivery
- Training effectiveness and evaluation

Quality and Productivity

Training Categories