Measuring ROI of Training Training Courses -

Measuring ROI of Training

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Why Attend

An increasing organizational requirement on measuring Return On Investment (ROI) of training mandates training and development professionals to improve their knowledge and skills in developing effective ROI evaluations. This course explores current practices of measuring and evaluating training programs through the ROI process model, and focuses on data collection at various training intervals, isolating strategies for the effects of training and calculating monetary values.

Course Methodology

The course is delivered in a highly practical and application oriented approach. The classroom practicality is coupled with rich tools, templates and checklists that can be adapted for use within participants' organizations.

Course Objectives

By the end of the course, participants will be able to:

Measure the impact of training on more than one level of evaluation
Identify methods used to collect data during and after training programs
Demonstrate appropriate methods in isolating the effects of training
Tabulate monetary values of training in terms of benefits and costs
Calculate and interpret return on investment of training

Target Audience

Training and development professionals, human resources partners and anyone who is involved with measuring the impact of training within an organization.

Target Competencies

Deciding and initating action
Persuading and influencing
Presenting and communicating
Analytical thinking
Applying expertise and technology
Planning and organizing

Associations

HR Certification Institute (HRCI): Gulf institute is an approved provider with the HR Certification Institute. Established in 1976, HRCI is an internationally certifying organization for the human resource profession and a global leader in developing rigorous exams to demonstrate mastery and real-world application of forward-thinking HR practices, policies and principles. Today, more than 120,000 professionals worldwide proudly maintain their HR Certification Institute’s credentials as a mark of high professional distinction. By successfully completing any Gulf institute program which is approved by HRCI, participants will earn credit hours essential for maintaining professional distinction of PHR®, SPHR® or GPHR®.

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Society for Human Resource Management(SHRM): Gulf institute is recognized by the Society for Human Resources Management (SHRM) as a Recertification Provider. This recognition implies that participants who attend any of the SHRM approved programs delivered by Gulf institute Training & Consulting will earn a number of Professional Development Credits (PDCs) which will help them maintain their certification in SHRM-CP or SHRM-SCP.

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2019 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

2020 - Location & Date

5 Days Course

No Schedules!
Please Contact Us if you have any queries..

Schedule for Me

Fees

Per participant - 2020

USD 4,800

Fees + VAT as applicable

Tax Registration Number : 100239834300003

(including coffee breaks and a buffet lunch daily)

Discount Plans & Cancellations Policy

Course Outline

Introduction to training evaluation
- Training evaluation: meaning and purpose
- Benefits of training
  - Tangible benefits
  - Intangible benefits
- A framework for evaluation
- Evaluation levels and chain of impact
- The ROI model and process
- Common formulas
  - Benefit cost ratio (BCR)
  - Return on investment (ROI) formula
- Barriers to ROI implementation
- Criteria for an effective ROI process
Data collection at various intervals
- During training courses
  - Objectives the foundation of measurement
  - Measuring reaction and satisfaction
  - Measuring learning
- After training courses
  - Questionnaires and surveys
  - Interviews and focus groups
  - On-the-job observations
  - Performance data
  - Action planning and follow-up assignments
Isolating the effects of training
- Potential causes of improved productivity
- Methods and techniques
  - Control groups
  - Trend line analysis and forecasting
  - Stakeholder estimates
Converting training results into monetary values
- Benefits in monetary terms
  - Hard and soft data
  - General steps to convert data
  - Monetary savings in quality and time
- Training program costs
  - Major cost categories
  - Fully loaded approach
- Calculating ROI and reporting findings
  - Workshop: calculations and interpretations
  - Suggested training ROI report outline
Case studies: Implementation in organizations
- Case study 1: evaluating a safety training program
- Case study 2: evaluating a leadership training program
- Case study 3: evaluating a soft skills training program

Human Resources and Training

Training Categories